Michael Drescher is a director at DKO who is very focused on creating a customer experience pathway from arrival to room to amenity, and many moments along the journey.

He graduated with a degree in Architecture from the Queensland University of Technology and additionally studied in both China and Japan.

Michael’s influence has seen an evolution in DKO’s interior design offering, with projects.

In this interview, he talks about what it takes to design an award-winning hotel, both now in the era of COVID-19 as well as beyond.