With the start of a new year, we decided to take a further step forward with our cloud-based access control solution, Salto KS. Over the past decade, the evolution of Salto KS has seen new features, technology integrations, and key-free credentials. We have learned plenty about our valued customers' needs and listened to their feedback, which has led to this next step for Salto KS: An all-new subscription and pricing plan entirely tailored to the cloud-based access experience.

Our users can navigate to the Subscription page in their Salto KS Web App and experience this new model. Read ahead to find out more about the new subscription plans, how this model works, and why it will provide you with more flexibility, value, and control than ever before.

The new Salto KS subscription plans

While we continue to cater to our customers’ needs and provide them with the best-in-class quality of access control they deserve, our customers know their spaces and operations better. They should have the ability to customise their own experience.

For this reason, we are introducing a new subscription model to cater to various cost approaches and growth strategies surrounding Salto KS sites.

The new subscription plans are Salto KS Lite and Salto KS Pro. Each plan comes with its own set of features that correspond to a customer's needs. What's more, we are introducing Add-ons. Currently, the only Add-on is Pods, which can be used together with both the Lite and Pro packages. In the upcoming sections, we will explain the new subscription plan and possibilities in further detail.

Salto KS Lite

The Salto KS Lite package is designed to meet all your cloud-based access control requirements in a reliable and scalable package. This package has been designed for Salto KS users who want to cover all their essential needs, including:

• Smart access core functionalities
• Web & Mobile apps (native mobile access)
• Credentials (Tag, Digital Key, PIN, and Remote opening)
• Two-factor authentication & Social Login
• Export and import functionalities
• Check-in & Check-out
• Events Storage (maximum of 90 days)

With Salto KS Lite, users can manage their spaces effortlessly and leverage flexible and secure access control solutions for all industry applications. Lite subscription holders can enjoy complete control of all functions and features from the Salto KS Web App or use the Mobile App to track events, unlock doors remotely, block users on the go, and manage all doors and users in real-time from anywhere.

Salto KS Pro

The Salto KS Pro package offers all the cloud-based access control features of Salto KS Lite and, in addition, equips you with a set of exclusive features to create an all-around smart space.

Salto KS Pro is an all-encompassing access control experience with endless cloud-based integration possibilities. Pro is intended for users who want to optimise their Salto KS experience and achieve a completely smart space. This plan accounts for every step to create a seamless user journey for any industry application or facility.

For now, the Salto KS Pro Features available are all the Lite features plus:

NET.Lock

Our top-of-the-line locker management solution – manage and open smart lockers via the Salto KS Web & Mobile App using Gantner's locker cloud platform.

Smart Tag Enrollment

Seamlessly assign tags to Salto KS users by scanning a Tag reader. Smart Tag Enrollment saves time and guarantees a smooth experience of assigning tag access, which is especially beneficial for check-in or onboarding purposes.

Time & Attendance Reports

Keep track of users' attendance by generating Time & Attendance reports that provide a timestamp of the first and last event of the day.

Events Streaming

Event Streaming for Salto KS is a service that exposes entries and incident endpoints, enabling real-time communication between servers and clients. This service allows you to monitor an event in near real-time without refreshing the page.

Shortly, we will add more Pro Features that will collectively create the smart and seamless Salto KS Pro experience.

Add-ons and Additional Seats

Since you are now getting acquainted with our new subscription model, we must introduce you to two new terms: Add-ons and Additional Seats. Once you know these two handy concepts and how they work, you will have full transparency and control over your Salto KS plan and its capabilities.

What is an Add-on?

An Add-on is an optional feature you can add to your subscription. Add-ons are available to both Salto KS Lite and Pro customers, which means that all Salto KS users can select an Add-on to accompany their existing list of features. Our first Add-on available is Pods.

A Pod is a collection of locks a user should have access to (e.g., the building entrance, the social area, and the front door of their apartment). With this feature in Salto KS, building managers can outsource the access control management to Pod Members, allowing them to invite guests to their Pod. This feature enables building managers to offload some of the responsibility of management operations and save time.

What are Additional Seats?

Additional Seats can expand the limitation of certain Salto KS Pro features beyond the subscription voucher size capacity. Users can customise their subscriptions by adding Additional Seats for certain Pro Features. NET.Lock, i.e., locker management, is an example. For instance, in the case of NET.Lock: All Pro subscription sizes will support up to 192 lockers, and if, for example, a customer requires 193 lockers, they will need to purchase that extra locker individually as an Additional Seat.

Please note that Additional Seats will work differently depending on the Pro Feature. This is because each feature has a different component that can be purchased in addition to the maximum supported by the subscription. For NET.Lock, the component is lockers.

An updated pricing model and its benefits

In the former Salto KS subscription model, all voucher types included the same functionalities and were only differentiated by the number of users and IQs. Having an IQ-based subscription was not beneficial to users who wished to scale up their business. Now, we have updated our pricing model to improve our features' sales process and accommodate our subscription model to our customers' needs.

We have shifted to a feature-based subscription model, which will help customers equip their sites with the right bundle of features that best fits their needs. This new voucher structure comprises two feature-oriented packages, Lite and Pro, which will be sold alongside the existing user-based Salto KS vouchers.

The process of purchasing a voucher is the same, i.e., you must contact your supplier/installer or Salto Systems Support to buy a new voucher. The only difference is that you now have the freedom to select the Salto KS subscription plan of your choice and customise it with Add-ons and Additional Seats.

A ‘Free Week’ for every new installation

When a new installation (site) is created, Salto KS customers receive a Free Week. In this Free Week, they will have access to seven full days of Salto KS Pro Features and Pods as an Add-on before choosing their subscription.

If you try out the Free Week and want to continue using its features, make sure you have purchased and activated a Pro plan or selected the number of Pods you wish to add on top of your subscription.

If after the seven days are up, you wish to activate a Salto KS Lite subscription, please note that while you will be able to view what you created during your Free Week, it won't be possible to click on and utilise Pro Features or Add-ons (Pods). These will be disabled at the end of your Free Week.

The next steps

So, what does all of this mean for you? We have implemented steps to smooth this transition, especially keeping our loyal existing customers in mind. All customers with an active subscription will be upgraded to Salto KS Pro until the end of 2024.

As we continue to grow and push the boundaries of cloud-based access control, we assure you of the highest quality and security of our solutions. Our team will do our best to ease the impact of these changes on our customers and partners, and we thank you for your continued support.