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150 Years of Tomorrow – Pioneering new standards in the sanitary industry since 1874
Geberit’s journey of innovation began in 1874 as a one-man business in the historic Swiss town of Rapperswil on Lake Zur...
Geberit Product Catalogue is out now
The updated Geberit Online Catalogue is here, now renamed as the Product Catalogue.
Contributing to sustainable construction with resource-saving solutions
More than a third of global CO2 emissions are due to the construction industry and building maintenance. No wonder there...
Geberit SuperTube case study
Spacious living quarters were integral to the design of Meriton’s 180 George in Parramatta, which sets a new standard fo...
Wood accents in the bathroom
You can find real wood on the floor, as wall panels, and in bathroom furniture, while lay-on washbasins are increasingly...
The different shades of white
White is a popular colour in bathroom design. However, you may have noticed this colour doesn’t necessarily always look ...
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Frequently Asked Questions
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What is a concealed cistern?
A concealed cistern is a toilet cistern that is installed either in the wall cavity, in a hob (vanity) ...
What are the benefits of a Geberit concealed cistern compared to standard cisterns (ie. close coupled or front of wall)?
Concealed cisterns are very popular due to the space saving advantages and the clean, streamlined look. There are also hygiene benefits ...
What is a wall hung pan?
A wall hung toilet pan is one that is attached to the wall instead of sitting on the floor. As its name suggests wall hung pans ...
What is a back to wall pan?
A back to wall pan is a floor standing pan that is pushed back to the wall with no gap.
What are the benefits of mechanical flush compared to pneumatic flush?
Access for any service or maintenance issues is through the flush plate. Pneumatic cisterns will be located within a remotely mounted position.
What are the benefits of a pneumatic flush concealed cistern?
A Pneumatic flush will give you a greater minimalistic look.
What is the Geberit hotline phone number?
1800 GEBERIT (1800 4323 748) is attended during office hours from 8am to 5pm Monday - Friday (excluding public holidays)...
How much weight can a Geberit frame hold?
Geberit Duofix cistern frames are tested to support 400 kg static weight.
Where can I buy Geberit cisterns and flush plates?
Geberit products are available through a number of dedicated retailers nationally. You can find a list on the Geberit website ...
How can I identify my Geberit cistern?
The product number is located in the back of all Geberit concealed cisterns. The code will be in the following format: 123.456.78.9. ...
Which Geberit flush plates fit which Geberit cistern or cistern with a Duofix frame?
The Geberit Sigma cisterns and Geberit Sigma Duofix frames are compatible with the Sigma plates. Bolero plates will also be compatible ...
What toilet pans are compatible with Geberit cisterns?
Geberit concealed cisterns are WELS approved to be paired with any approved manufacturers pan.
What standards and approvals do Geberit cisterns comform to?
All Geberit cisterns have Watermark and WELS approval. To find out more about certificates please ring 1800 GEBERIT (1800 4323748).
Is Geberit a German brand?
Geberit is a Swiss brand established in 1874 by Caspar Gebert. Geberit is represented in over 100 countries world-wide.
Where do I find information on pricing for Geberit cisterns and flush plates?
Recommended Retail Prices (RRP) are available on the Geberit website or contact your local plumbing supplier.
Can I buy Geberit products directly from your warehouse?
Geberit is a wholesaler however plumbing suppliers can be found on the store locator on the Geberit website please click this link.
Where can you install a Geberit concealed cistern?
The Sigma range - wall hung and back to wall cisterns - can be installed in-wall with a standard 90mm wall cavity for front flush activation. ...
Who can install a Geberit concealed cistern?
A qualified plumber is required to install your concealed cistern. We offer training and technical support for Plumbers ...
What if my plumber doesn't know how to install a Geberit concealed cistern?
We offer training and technical support for Plumbers who would like to learn more about the installation. ...
How do I gain access to a Geberit concealed cistern once it is installed?
There is no need to rip tiles from the wall as Geberit concealed cistern internals (valves) can be accessed through the “service opening” ...
What do I need to do if I have a service issue and it is within the warranty period?
Contact the store that you purchased the product from with your invoice details and arrange for them to book a service call ...
What do I need to do if my cistern valve leaks?
Turn the water off to the cistern. If the water still leaks, turn off your water mains. If your cistern valve is still in the warranty period (3 years) ...
Where do I buy spare parts for Geberit cisterns?
Many plumbing merchants and boutique bathroom stores carry Geberit spare parts. Look up a retailer close to your address online.
How long are spare parts available for?
Spare parts are available for 25 years after the last date of product manufacture.
What do I do if I didn't retain the invoice and I have a service issue within the warranty period?
Contact the store that you purchased the product from and try to get a copy of the invoice.
How do I remove/service the valves in my cistern?
There are a number of service videos available to access and watch or download. Click on the service tab if that’s what you are looking for ...
What cleaning agent can I use on my flush plate?
Never use aggressive cleaning agents that are abrasive or corrosive. All that is required to clean the flush plate effectively is a soft micro fibre cloth.
What do I do if I need technical support after office hours?
Leave a message or write an email to [email protected]
What if the flush plate I bought does not match the cistern?
Contact your supplier to raise the concern.
How long is the warranty for a Geberit cistern?
10 years on the HDPE cistern and the Duofix frame, 3 years on the internal valves, 1 year on the valve washer from the date of manufacture.
How long is the warranty for a Geberit flush plate?
All Geberit flush plates come with a 3 year warranty.
